Duke's overall benefit plan has long been recognized and valued because of its comprehensiveness and competitiveness in the market. In addition to a robust array of traditional benefits such as medical caredental care and retirement. Duke also offers a wide range of family-friendly and cultural benefits to attract, support and reward the skilled employees that help Duke remain a premier education, research and health care institution.

Highlights for 2026

*Duke Basic and Cigna Care: These plans are frozen to new enrollments. Current members may keep their current coverage in 2026 or remove dependents from coverage. No other changes may be made.

Summaries & Guides

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Summary plan descriptions & required notices

Welcome to Cigna

Cigna is now the plan administrator for all Duke medical plans. Here are some helpful resources to ensure a smooth transition.

ID Cards

New ID cards were mailed to participants. Please share your updated ID with providers and pharmacies beginning Jan. 1, 2026. Digital ID cards can be downloaded after registering for a MyCigna account. Express Scripts (Evernorth) has also issued new ID cards for the transition to Cigna. Your Cigna ID and your Express Scripts ID numbers are the same.

MyCigna Account

Access ID cards and view claims and coverage details online by registering for a MyCigna account. Click here for instructions.

Learn more at the Cigna Website

New to Duke?

You probably have lots of questions, so let us help point you to the tools and resources you need to get off to a great start in your new position.

New to Duke?

Benefits News

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Transparency in Coverage

Machine-Readable Files (MRF) for Duke health plans: