The Blue Care (Blue Cross NC) HMO medical insurance plan is available only to employees living in North Carolina. Participants must use a statewide network of providers. Out-of-network care is only covered for emergency or urgent care.

Under Blue Care you may, but are not required to, select a primary care physician (PCP) from a plan's list of network providers. Unlike traditional HMOs, with Blue Care you do not need a referral from your PCP to see a network specialist.

For more information, please see the Blue Care Member Guide.

Comparing Health Plans

Each Duke medical care plan covers both pharmacy and behavioral health benefits. Please refer to the Medical Plans Comparison Chart and Monthly Medical Premiums for details. All of our medical plans will cover pre-existing conditions or covered services.

Need to Find a Provider?

An online directory of participating medical providers by medical plan is available here.

Contact Information

Contact Plan Provider

  • Blue Cross NC (Blue Care and Duke Options members)

24 Hour Health Advice Line

By calling a health care advice line, faculty and staff can get confidential, up-to-date health information any time of the day or night.

  • Blue Care Members


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