Health Coverage for COVID-19 Care
Enhancements have been made to staff and faculty health plans to provide employees and their covered family members additional resources should they need COVID-19 related medical care.
Your Duke Health Account
Access your Duke MyChart patient account to make appointments with your current primary care or specialty provider, view lab results, update information and make payments online. A mobile app is also available in the Apple and Google Play app stores. If you need help finding a provider, review the Duke provider listing online or call the Duke Consultation and Referral Center at 888-ASK-DUKE (275-3853).
Contact a Benefit Plan Provider
Each employee's needs are different — that's why Duke offers different medical plans to meet the needs of Duke faculty, staff and their family members. Each health care plan covers pharmacy and behavioral health benefits.
Duke offers employees a choice of dental care plans, depending on the level of coverage faculty, staff and their family members may need. Both plans cover preventive, basic, and major services, but they differ in how they pay for covered services. Under each plan, participants can visit any licensed dentist.
While Duke's health plan provides coverage for annual eye exams, Duke is pleased to offer a nationwide vision care plan to manage the cost of eyeglasses and contact lenses, as well as eye examinations.
Employees have 30 days from the date of a qualifying life event or 30 days from their eligibility date to enroll or make changes to their health, dental, vision, and reimbursement accounts.
Health Care Reimbursement Account
By setting aside pre-tax money from your pay into the Health Care Reimbursement Account, you may later repay yourself for eligible expenses incurred in calendar year that are not covered by insurance. Because your contributions are deducted from your pay before federal income, state income, and Social Security taxes have been withheld, you save on taxes.
Employees that have an on-the-job accident or injury may be eligible for benefits - including medical care and income replacement - under workers' compensation.
Employee Occupational Health & Wellness
If you need to get a flu shot, complete a health review as part of the conditions of employment for your job, or find a form, visit the Employee Health website.