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  • Benefits
  • Medical, Dental, & Vision Benefits

Medical & Dental Benefits

Health Coverage for COVID-19 Care

Enhancements have been made to staff and faculty health plans to provide employees and their covered family members additional resources should they need COVID-19 related medical care.

  • Expanded Employee Health Coverage for Virtual Visits

Your Duke Health Account

Duke MyChart

Access your Duke MyChart patient account to make appointments with your current primary care or specialty provider, view lab results, update information and make payments online. A mobile app is also available in the Apple and Google Play app stores. If you need help finding a provider, review the Duke provider listing online or call the Duke Consultation and Referral Center at 888-ASK-DUKE (275-3853).

Contact Providers

Contact a Benefit Plan Provider

Find a Network Provider

Medical Insurance

Each employee's needs are different — that's why Duke offers different medical plans to meet the needs of Duke faculty, staff and their family members. Each health care plan covers pharmacy and behavioral health benefits.

Dental Insurance

Duke offers employees a choice of dental care plans, depending on the level of coverage faculty, staff and their family members may need. Both plans cover preventive, basic, and major services, but they differ in how they pay for covered services. Under each plan, participants can visit any licensed dentist.

Vision Insurance

While Duke's health plan provides coverage for annual eye exams, Duke is pleased to offer a nationwide vision care plan to manage the cost of eyeglasses and contact lenses, as well as eye examinations.

Enroll/Make Changes

Employees have 30 days from the date of a qualifying life event or 30 days from their eligibility date to enroll or make changes to their health, dental, vision, and reimbursement accounts.

Health Care Reimbursement Account

By setting aside pre-tax money from your pay into the Health Care Reimbursement Account, you may later repay yourself for eligible expenses incurred in calendar year that are not covered by insurance. Because your contributions are deducted from your pay before federal income, state income, and Social Security taxes have been withheld, you save on taxes.

Workers' Compensation

Employees that have an on-the-job accident or injury may be eligible for benefits - including medical care and income replacement - under workers' compensation.

Employee Occupational Health & Wellness

If you need to get a flu shot, complete a health review as part of the conditions of employment for your job, or find a form, visit the Employee Health website.

Benefits

  • Medical, Dental, & Vision Benefits
    • Medical Insurance
      • Plan Comparison (2023)
      • Plan Comparison (2022)
      • Premiums (2023)
      • Premiums (2022)
      • HMO Plans
      • PPO Plan
      • Medical Benefits Abroad
      • Retiree Health Insurance
        • Duke Plus
        • Early Retiree Health Plans
      • Health Management Programs
      • Infertility Benefits
      • Bariatric Surgery
      • 1095-C Tax Form
    • Dental Insurance
      • Plan Comparison (2023)
      • Plan Comparison (2022)
      • Premiums (2023)
      • Premiums (2022)
    • Vision Insurance
      • Plan Chart (2023)
      • Plan Chart (2022)
      • Premiums (2023)
      • Premiums (2022)
      • How to Use the Plan
    • Pharmacy Benefits
      • Covered Drugs
      • Frequently Asked Questions
      • Retail Pharmacy Vaccinations
    • Behavioral Health and Substance Abuse Benefits
      • Providers
      • Treatment of Autism Spectrum Disorder
    • Enroll/Make Changes
    • Coverage & Eligibility
    • Find a Network Provider
    • Privacy Practices
    • Required Notices
  • Reimbursement Accounts
    • Your Personal Account
    • Health Care Account
      • How to File a Claim
      • How to Manage Your Account
      • Health Care Card
      • Eligible & Ineligible Expenses
      • Orthodontia
      • IRS Rules
      • Frequently Asked Questions
      • IIAS-Compliant Merchants
    • Dependent Care Account
      • How to File a Claim
      • What's Covered?
      • Managing Your Account
    • How the Plan Works
    • EZ Receipts Mobile App
    • Appeal a Denied Claim
    • When Participation Ends
    • Legal Information
    • Changes for 2020 and 2021 Reimbursement Accounts
  • Employee Discounts
    • Vendor Registration Form
    • Vendor Information
  • Retirement
    • About Duke's Plans
      • Employees' Retirement Plan (Non-Exempt)
      • Faculty/Staff Retirement Plan (Non-Exempt)
      • Faculty/Staff Retirement Plan (Exempt)
        • Duke's Contribution
        • Service Requirement Waiver
      • 457(b) Deferred Compensation Plan
    • Enroll or Make Changes
      • Enroll in Your Duke Retirement Plan
      • Making Changes
      • Roth 403(b) Contributions
      • Vesting of Duke's Contribution
      • Transfer Funds
      • Request a Withdrawal or Loan
        • CARES Act Distributions and Loans
    • Tiered Investment Choices
      • Target Date Funds
      • Your Default Investment Options
      • Self-Directed Brokerage Account (BrokerageLink®)
      • TIAA Traditional Annuity
    • Investment Carriers
    • Investment Performance
    • Retirement Planning
      • Retirement Planning Guide
    • Frequently Asked Questions
    • Recent Fund Changes
    • Retirement Appointment Request
    • Your Duke Retirement Plans at a Glance
  • Time Away From Duke
    • Holidays, Vacation & Sick Time (University)
      • Holiday Schedule (2023)
    • Paid Time Off (DUHS)
      • How it Works
      • Time & Attendance
      • Swipe & Go
      • Policies
      • Banks
      • Frequently Asked Questions
      • Glossary
    • Leaves of Absence
      • University - Employee FMLA
      • University - Family FMLA
      • Health System Employee/Family FMLA
      • Care for Injured Service Member (FMLA)
      • Qualifying Exigency (FMLA)
      • Leaves of Absence: Effects on Benefits
    • Paid Parental Leave
      • Paid Parental Leave Changes - August 3, 2020
    • Kiel Memorial Vacation/PTO Donation Program
      • Donations
      • Recipients
      • Important Timelines
      • Payment Process
      • Frequently Asked Questions
    • Other Work Absences
  • Educational Benefits
    • Employee Tuition Assistance
      • Eligibility
      • How to Apply
      • Reimbursement
      • Departmental/Manager Responsibility
      • Frequently Asked Questions
    • Children's Tuition Grant
      • How to Apply
      • Employee Eligibility
      • Child Eligibility
      • Online Application for Participating Schools
    • Undergraduate Admissions Workshops
  • Family-Friendly Benefits
    • Lactation Support Services
    • Duke Child Care Partnership
    • Duke Children's Campus
      • Part Time Childcare Procedures
    • The Little School at Duke
      • Wait Pool Registration
    • Choosing Child Care
    • Child Care Tuition Subsidy
    • Flexible Work Options
      • Flextime
      • Compressed Work Schedules
      • Job Sharing
      • Abbreviated Schedule or Part-Time Work
      • 10- and 9-Month Arrangements
      • How to Introduce
      • Guidelines for Success
      • Frequently Asked Questions
  • Financial Security Benefits
    • Financial Fitness Week
    • Plan Comparison
    • Disability Benefits
      • Duke Disability
        • Eligibility
        • When Am I Covered?
        • Filing for Benefits
        • Amount of Coverage
        • Benefits While Disabled
        • Frequently Asked Questions
      • Voluntary Disability
        • Short Term Disability
        • Long Term Disability
        • Choosing Coverage
        • Enrollment
        • Cost
        • How to File a Claim
        • Frequently Asked Questions
      • Department Manager & Payroll Representative Info
    • Life Insurance
      • Basic Life Insurance
      • Supplemental Life Insurance
        • Supplemental Life Insurance Rate Table
      • Personal Accident Insurance
        • Eligibility
        • Coverage
        • Benefits
      • Business Travel Assistance
        • Stateside Travel
        • Travel/Accident Insurance
      • Insurance Certificate
      • Post-Retirement Group Term Life Insurance
      • Survivor Benefit
      • Universal Life Insurance
      • Plan Information
      • Your ERISA Rights
    • Long Term Care Insurance
    • Property Insurance
    • Duke Credit Union
  • Benefits Unique to Duke
  • Employee Appreciation
    • Presidential Award
    • Career Service Awards
  • Benefits Enrollment
    • Open Enrollment 2023
      • What You Need To Know
      • Medical Plan
        • Plans Comparison
        • Premiums
        • Preventive Care
      • Dental Plan
        • Plan Comparison
        • Premiums
      • Vision Care
        • Plan Chart
        • Premiums
      • Pharmacy Benefits
      • Behavioral Health and Substance Abuse Benefits
      • Health Care Reimbursement Account
      • Dependent Care Reimbursement Account
      • Personal Accident Insurance
    • Information for 4th Quarter (Oct - Dec) New Hires
    • Contact a Plan Provider
    • When Can I Enroll?
    • Life Events Information
      • Getting Married
      • Getting Divorced
      • New Child
      • Death in the Family
      • Leaving Duke
        • COBRA Continuation Insurance
        • Eligibility for Retiree Health
        • Severance Overview
    • Same Sex Spousal Equivalent Information
      • Reimbursement Accounts
    • Benefits Payroll Deduction Schedule
  • Summary Plan Descriptions & Required Notices
    • Summary Annual Report for the Welfare & Fringe Benefits Plan
    • Summary Annual Report for Faculty/Staff Retirement Plan
    • Summary Annual Report for the Retiree Health Plan
    • Summary of Material Modification

Human Resources

Duke Human Resources
705 Broad St. Box 90496
Durham, NC 27705
Phone: (919) 684-5600
Have questions?

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