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  • Benefits
  • Financial Security Benefits
  • Life Insurance
  • Business Travel Assistance
  • Travel/Accident Insurance

Business Travel & Accident Insurance

Extra Peace of Mind

Duke contracts with International SOS to provide our travelers the highest possible level of travel, medical and security advice and services, as well as online access to information many insurance companies do not offer. Duke still requires all travelers on the University's behalf to maintain health insurance which covers them while abroad.

Filing a Claim

To file a claim, please contact:
ACE USA
1 Beaver Valley Road
PO Box 15417
Wilmington, DE, 19850

Policy #: ADD N00944234
From within the USA/Canada: 800-336-0627
Fax: 302-476-6154

You must notify ACE USA within 90 days of an Accident or Loss. If notice cannot be given within that time, it must be given as soon as reasonably possible. This notice should identify you and the Policy Number.

Duke provides Business Travel and Accident Insurance benefits in the event of your death or injury while you are working as a result of an accident that occurs while you are traveling outside your city of employment, for all employees who travel on business for Duke University. Regular commuting to and from work is excluded. The plan requires that you be eligible for travel reimbursement and be on a business trip. The death or loss must occur within 365 days after the covered accident. Business Travel and Accident benefits are paid in addition to any other Duke life insurance and AD&D benefits to which you may be entitled. The plan also provides a $5000 benefit when a covered person suffers a covered loss at any time while insured by the policy.

Additionally, the plan provides assistance services as an enhancement to the policy. Services include medical evacuation/repatriation arrangements.

Enrolling

If you meet the eligibility criteria, you are automatically covered under this plan.

Funding

The benefit is entirely paid by Duke. You do not have to pay any premiums for the benefit.

Eligibility

You are automatically enrolled in this plan if you are an active employee or faculty member defined as Class 1 or Class 2. A Class 1 employee is one who works a minimum of 30 hours a week and is under 70 years of age. A Class 2 employee is one who works a minimum of 30 hours a week and is over 70 years of age.

House Staff, casual labor, students, or employees covered by a collective bargaining agreement (unless coverage was mutually agreed to in the bargaining agreement) are not eligible for this plan.

Your dependents may also be eligible for coverage under this plan only while they are traveling on business or relocation with you. Please refer to the Summary Plan Description for additional information pertaining to eligibility for this benefit.

Benefit Amount

The plan provides up to $200,000 in the event of death from a covered accident payable to your beneficiary or estate. The benefit amount in the event of dismemberment varies based upon the degree of injury, up to the $200,000 maximum. If you sustain injuries as the result of a covered accident which results in your total disability which is permanent and continuous during your life, you will receive up to $200,000 after a 365-day waiting period. The plan also provides a $5000 benefit when a covered person suffers a covered loss at any time while insured by the policy.

Duke reserves the right, in its sole discretion, to modify, suspend or terminate this program at any time, for any reason.

Benefits

  • Medical, Dental, & Vision Benefits
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      • Plan Comparison (2023)
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      • Paid Parental Leave Changes - August 3, 2020
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  • Educational Benefits
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  • Family-Friendly Benefits
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      • How to Introduce
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  • Financial Security Benefits
    • Financial Fitness Week
    • Plan Comparison
    • Disability Benefits
      • Duke Disability
        • Eligibility
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        • Filing for Benefits
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        • Frequently Asked Questions
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        • Choosing Coverage
        • Enrollment
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        • How to File a Claim
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      • Department Manager & Payroll Representative Info
    • Life Insurance
      • Basic Life Insurance
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        • Supplemental Life Insurance Rate Table
      • Personal Accident Insurance
        • Eligibility
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        • Benefits
      • Business Travel Assistance
        • Stateside Travel
        • Travel/Accident Insurance
      • Insurance Certificate
      • Post-Retirement Group Term Life Insurance
      • Survivor Benefit
      • Universal Life Insurance
      • Plan Information
      • Your ERISA Rights
    • Long Term Care Insurance
    • Property Insurance
    • Duke Credit Union
  • Benefits Unique to Duke
  • Employee Appreciation
    • Presidential Award
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  • Benefits Enrollment
    • Information for 4th Quarter (Oct - Dec) New Hires
    • Contact a Plan Provider
    • When Can I Enroll?
    • Life Events Information
      • Getting Married
      • Getting Divorced
      • New Child
      • Death in the Family
      • Leaving Duke
        • COBRA Continuation Insurance
        • Eligibility for Retiree Health
        • Severance Overview
    • Same Sex Spousal Equivalent Information
      • Reimbursement Accounts
    • Benefits Payroll Deduction Schedule
  • Summary Plan Descriptions & Required Notices
    • Summary Annual Report for the Welfare & Fringe Benefits Plan
    • Summary Annual Report for Faculty/Staff Retirement Plan
    • Summary Annual Report for the Retiree Health Plan
    • Summary of Material Modification

Human Resources

Duke Human Resources
705 Broad St. Box 90496
Durham, NC 27705
Phone: (919) 684-5600
Have questions?

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