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  • SuccessFactors: Support Resources

SuccessFactors: Support Resources

Quick Reference Guides

  • Overview and Basic Navigation
  • Candidate Review
  • Disposition of Disqualified Candidate
  • Offer Approval
  • Offer Letter
  • Pre-Employment Steps
  • Setting Up an Onboarding Password
  • Onboarding Basic Navigation
  • Manager and HR Activities
  • Employee Activities
  • Completing Section 2 of Form I-9
  • Tips and Troubleshooting for Onboarding Coordinators

On this page you will find support resources to help you navigate and use the SuccessFactors system to recruit, hire and onboard new staff members.

Frequently Asked Questions

Find answers to frequently asked questions about the different steps in the recruiting, hiring and onboarding process.

Training & Review Sessions

Duke Human Resources has scheduled several training sessions to review common issues and how to address them in the new system. Hiring managers are encouraged to bring a laptop to walk through the process during the training sessions.

The list of training sessions will continue to be updated as new sessions and opportunities are added, including online sessions for those who are unable to attend in person.

Registration is required. Capacity is limited at each venue, so please register early to reserve a space.

Success Factors Overview (webcast)

file type icon SuccessFactors Overview Session 2019

SAP Success Factors Manager Overview

Candidate Selection

Overview and General Navigation

Candidate Review

Candidate Review - Disposition of Disqualified Candidate

Candidate Review - Offer Process

Pre-employment Check

Onboarding

Overview and General Navigation

Moving from Onboarding to Manager HR Activities

Employee Activities

Orientation Activities

Onboarding - Express Hires (positions without requisitions) and Faculty

Managers

  • Recruitment & Hiring
    • Planning the Recruitment Process
      • Assessing the Job Description
      • Identifying Key Qualifications
    • Developing a Diverse Candidate Pool
      • Benefits of Working at Duke
    • Candidate Review & Selection
      • Preparing for the Interview
      • Checking References
      • Selecting the Final Candidate
      • Background Checks
    • Duke Temporary Service
      • Hire a Temp
      • Aerotek/Actalent and Grace Federal Solutions
      • Process Flow
      • Benefits of DTS
      • Before Assignment
      • Manager's Role
      • DTS Support & Responsibilities
      • Frequently Asked Questions
    • Tools & Templates
    • Advancing Recruitment & Retention Together
    • SuccessFactors: Support Resources
      • Overview Session Registration
      • Q&A for Hiring Manager Teams
  • New Staff Orientation
    • Pre-hire Preparation
    • New Hire Introductions
    • New Hire Orientation
    • Department Orientation
    • Ongoing Onboarding
    • Required Training & Policy Review
    • Tools & Templates
  • Benefits
  • Pay Administration
    • Answers to Common Questions About Pay
    • Express Classification
    • Minimum Wage
    • Overtime Implementation
    • University's 2020 Compensation Program
  • Performance Management
    • Pay & Performance (University)
      • Performance Evaluation and Planning
        • Defining Levels of Performance
        • Suggested Professional Development Activities
      • Self-Assessment
      • Manager Toolkit
      • Frequently Asked Questions
    • Pay & Performance (DUHS)
    • Professional Development Plan
      • Development Suggestions
  • Managing Staff Time
  • Employee Recognition
    • Monetary Awards & Gifts
    • Approval, Funding, Payment
    • Recognizing the Retirement of Staff Members
    • Examples of Recognition
  • Workplace Health & Safety
    • Worker's Compensation Manager Information
      • When Accidents Happen
      • If Unable to Work
      • Returning to Work
  • Departure/Termination
    • Voluntary Separation & Retirements
      • Retirement Gift Guidelines
      • Exit Survey Process
    • Involutary Separation
    • Reduction-in-Force
  • Updates & Memos

Human Resources

Duke Human Resources
705 Broad St. Box 90496
Durham, NC 27705
Phone: (919) 684-5600
Have questions?

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