Additional Training and Support for SuccessFactors

 August 28, 2019

TO:Vice Presidents, Vice Provosts, Deans, Directors, Department Heads, and Managers
FROM:Kyle Cavanaugh, Vice President for Administration
Rhonda Brandon, Chief HR Officer, DUHS
RE:Additional Training and Support for SuccessFactors

Since the launch of SuccessFactors, Duke’s new recruiting, hiring and onboarding system, we have received more than 124,000 job applications and processed 2,300 hires or transfers. We have also continued to identify and work through several issues to enhance the usability of the tool.

We appreciate the patience and feedback of our hiring managers, who have partnered with us through this process. Duke Human Resources has scheduled several additional training sessions to review common issues and how to address them in the new system. Hiring managers are encouraged to bring a laptop to walk through the process during the training sessions.

You can find the list of upcoming training opportunities and review sessions on the SuccessFactors Support Resources page on the Duke Human Resources website. The list will continue to be updated as new sessions and training opportunities are added.

An online session will also be scheduled in the near future for those unable to attend a session in person.

If you haven’t already, we also encourage you to review the video overviews and the quick reference guides available on the SuccessFactors Support Resources section of the Duke Human Resources website.

Thank you for your continued support and partnership to identify the best talent to support Duke’s missions of education, research and patient care.