SuccessFactors: Support Resources

On this page you will find support resources to help you navigate and use the SuccessFactors system to recruit, hire and onboard new staff members.

Frequently Asked Questions

Find answers to frequently asked questions about the different steps in the recruiting, hiring and onboarding process.

Quick Reference Guides

• Overview and Basic Navigation
• Candidate Review
• Disposition of Disqualified Candidate
• Offer Approval
• Offer Letter
• Pre-Employment Steps
• Onboarding 2.0 - NEW
  • Basic Navigation and Functionality
  • Onboarding Team Tasks – Starting the Onboarding Process for New Hire
  • Completing Required New Hire Tasks
  • Monitoring the Status of a New Hire
  • Completing Required Rehire Tasks
  • Completing Section 2 of Form I-9 and E-Verify QRG
  • Rehiring a Former Duke Employee