If You Feel Sick

Employees experiencing symptoms of COVID-19 should report their symptoms to Employee Occupational Health & Wellness (EOHW), schedule testing and self-isolate until cleared by EOHW. You can report new symptoms or exposures through My COVID Link or by contacting the Employee Health Exposure Hotline.

1. Report new symptoms or exposures through My COVID Link by following the instructions below:

  • Click on My COVID Link
  • On the My COVID Link page, click on Report New Symptoms or Report New Exposure link
  • Follow instructions to complete the submission
  • Be sure to click Submit
  • Check your Duke email for scheduling instructions and link
  • Locations:
    • Duke Medicine Pavilion lobby at 10 Duke Medicine Circle
  • Access your results in your My Duke Health account

2. You may also contact the Duke Employee Health Exposure Hotline to report symptoms or seek guidance.

  • Call 919-385-0429, Option 1
  • Hours: 8 a.m. - 5 p.m., M - F, and 8 a.m. - noon on weekends
  • After hour urgent concerns, call the Duke emergency operator for the exposure nurse on call at 919-684-8115

Submitting Outside Test Results

Home or outside positive test results can be reported to Employee Occupational Health & Wellness (EOHW) by following the instructions below:

  • Click on My COVID Link
  • On the My COVID Link page, click on Submit Test Results link
  • Follow instructions to complete the submission
  • Be sure to click Submit
  • Check your Duke email for additional instructions from EOHW

Employee COVID Testing

  • Click on My COVID Link
  • On the My COVID Link page, click on Report New Symptoms link
  • Follow instructions to complete the submission
  • Be sure to click Submit
  • Check your Duke email for scheduling instructions and link
  • Locations:
    • Duke Medicine Pavilion lobby at 10 Duke Medicine Circle
  • Access your Duke results in your My Duke Health account

Access to Care

  • If you are ill, please contact your Primary Care Physician (PCP) or visit Urgent Care. If the situation is critical, visit the nearest Emergency Department.
  • If you do not have a PCP, you can Find a Doctor through the Duke Health website.
  • You may also seek antiviral treatment or monoclonal antibodies by calling 919-385-0431.

Masking

  • Masking is still required for anyone who is symptomatic and around others, regardless of location or test results.
  • Effective Sept. 15, 2023, Duke Health strongly recommends masking for patients, visitors, and team members.

Quarantine

  • EOHW does not quarantine any employees following exposure to COVID-19.
  • If you have been exposed to someone confirmed with COVID-19, you should wear a mask and monitor for symptoms.
  • Test 3-5 days after the last exposure or immediately if symptoms develop.

When to Return to Work After Testing Positive

Patient-facing Employee guidance: Personnel who directly interact with patients (i.e., you come within 6 feet of patients in your daily work) or personnel who work closely with colleagues who directly interact with patient:

  • You must isolate from others for 5 days.
  • You must have improving symptoms with the absence of fever, diarrhea or vomiting for at least 24 hours.
  • If your symptoms persist or get worse after the required isolation period, call the Employee Health Exposure Hotline to discuss the need for additional time out of work.
  • You must wear an N95 or a well-fitting mask for 10 days after symptom onset or from your test date if asymptomatic.
  • You should not have any unmasked time with others during this time.

Non-patient-facing Employee guidance: Personnel who do not interact with patients or personnel who do not work closely with colleagues who directly interact with patients:

  • Team member will self-determine their return-to-work date following these rules:
    • May not work while sick with fever, systemic symptoms, or severe symptoms (i.e. significant cough)
    • Must be fever-free for 24 hours without fever-suppressing medication AND symptoms are improving to return to work
  • You must wear an N95 or a well-fitting mask for 10 days after symptom onset or from your test date if asymptomatic.
  • You should not have any unmasked time with others during this time.

Support Resources

  • Duke Personal Assistance Service (PAS) offers emotional support. Call 919-416-1727
  • Your local Health Department
  • For questions about paid time off or sick time, contact your supervisor or your HR representative.

Vaccine Information

  • To schedule your appointment for the updated COVID vaccine for 2024-2025, please use your my Duke Health Account. Alternatively, you can contact Duke Clinic 1J at 919-668-7400 (located at 40 Duke Medicine Circle) between Monday and Friday, 9 a.m. to 4:15 p.m. Appointments are required.
  • If you have received the COVID-19 or Flu vaccine from a source other than an Employee vaccination clinic (such as Duke Health Provider, local pharmacies, health department, or another institution), submit your documentation at https://duke.is/vxsfu.