The Front Line Supervisor Program offered through Duke's Professional Development Academy focuses on developing newly and/or recently appointed Duke staff who are entry-level, front-line supervisors (team leaders, administrative leads, shift supervisors, etc.) and are new to coordinating, directing and planning the work of others. The program provides a structured development program in the areas of business acumen, people management, project management and selected supervisory competencies.
Application Period
Manager nominations and application packets will be accepted beginning May 2025.
Target Audience
- High-performing Duke staff who are newly appointed supervisors with up to two years of experience,
- who have direct responsibility for coordinating, directing and planning the work of other staff, and
- who have been identified by his/her manager as a person who would benefit from structured, ongoing supervisory development.
Goal
To develop and retain high-performing supervisory/management staff at Duke and to enhance intrapersonal, interpersonal and organizational awareness
Program Features
- Classes will include a variety topics designed to facilitate participants’ knowledge and skill of intrapersonal, groups and teams, and organizational dynamics.
- Bi-monthly coaching sessions with Professional Development Academy staff.
- Coursework with immediate application to the work environment.
- Individual and 360-degree assessment and development planning.
- Participants commit to a retention agreement of 24 months of post-graduation employment at Duke
- Manager's Role
- Agree to allow staff to participate as part of their regular work schedule
- Managers actively support training and coaching of participants
- Managers will complete assessments
- Managers will identify and/or create developmental assignments within the department
- Managers will empower self-directed learning
- Manager will partner with participant to identify an appropriate next level up mentor
- Mentor's Role
- Conduct monthly meetings
- Actively provide support throughout the program
- Attend Mentor Development training sessions