• Cost: $150
  • Duration: 4 hours
  • CEU Credits: 0.4

Successful supervisors have developed the knowledge and skills to work with people. Participants will review the supervisory role at Duke and learn a conversation model for managing performance.

At the conclusion of this course, participants will be able to:

  • Use specific communication strategies of effective supervisors.
  • Recognize and work around the barriers to holding difficult conversations.
  • Demonstrate how to hold a difficult conversation using Clarify, Explore, Commit.

There are no FAQ items to show.


There are no People items to show.

Upcoming Sessions

There are no Event items to show.