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  • Cost: $150.00
  • Duration: 4 hours
  • CEU Credits: 0.3

When thinking about this gap in our own knowledge and skills, we can be our own worst critic! However, feedback is a gift from others, because it is information we don’t have and often we don't know how we are being perceived.

Positive and negative feedback must be in balance and provided in a way that we can hear it and adjust our performance. Feedback can enlighten us about our current level of knowledge and skills and help focus our action plan for professional development.

At the conclusion of this course, participants will be able to:

  • Identify the performance development needs of their individual staff members.
  • Recognize the barriers to giving and receiving effective feedback.
  • Practice delivering positive and negative feedback.

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