Did you know?

Personal Assistance Service (PAS), the faculty/employee assistance program at Duke, offers up to eight visits for counseling at no cost to you. For information, call (919) 416-1727.

The medical plan's expenses are directly related to the medical and pharmacy claims of those covered by the plans. Higher claims mean increased cost for both Duke and you. Duke covers the majority of the cost for medical care, but an increase in claims also means an increase in monthly premiums for faculty and staff. One of the best ways to reduce claims cost and the rising cost of health care is by reducing health risks and making healthy choices.

Duke offers a variety of health management programs that emphasize a proactive approach to improving health and preventing disease. These include:


DukeWELL provides supplemental care support services at no additional cost for beneficiaries of select healthcare plans, including Duke Select & Duke Basic. DukeWELL care managers work directly with patients to help with managing chronic illnesses and general health and wellness. Benefits can include $0 copays on generic medications, telehealth appointments with care managers, customized care plans, and access to resources and coaching for nutrition, fitness, stress management, and much more!

Website: dukewell.org
Phone: (919) 660-WELL (9355)
Email: dukewell@duke.edu


Available to all benefit eligible employees, LIVE FOR LIFE offers health assessments, fitness activities, tobacco cessation resources, gym discounts, consultations with fitness specialists and registered dietitians, and run/walk clubs. LIVE FOR LIFE also organizes the farmers and mobile markets and promotes health education through programs such as Pathways to Change, Take the Stairs, and Your Weigh...Together.

Website: hr.duke.edu/liveforlife
Phone: (919) 684-3136

Blue Cross Healthy Outcomes

This program is for participants enrolled in Blue Care and Duke Options medical plans. Blue Cross Blue Shield offers a range of health management services and programs.

Website: bluecrossnc.com
Phone: (800) 260-0091

Maternity Programs

All of Duke's medical plans have voluntary maternity programs focusing on providing expectant moms with the tools, resources and support to stay informed every step of the way.

  • Duke Select and Duke Basic members: (800) 272-3531 or log onto aetna.com and select "Stay Healthy."
  • Duke Options and Blue Care members: Download the "Blue Cross NC My Pregnancy" App.

24-Hour Health Care Advice Line

Round-the-clock heath advice lines are available under all of Duke's medical plans. You receive confidential, up-to-date health information from professional staff, including help on how to navigate the health care system.

  • Duke Select and Duke Basic members: (800) 556-1555
  • Duke Options and Blue Care members: (877) 477-2424