Duke recognizes the importance and benefits of breastfeeding for infants and has made special accommodations to support new mothers as part of its commitment to providing a family-friendly work environment.
Duke provides 24 lactation rooms for faculty and staff to support women balancing their return to work with their needs as mothers of young children. Each room offers a clean, secure, and user-friendly environment for women who need to express breast milk during their work shift. There also additional lactation rooms managed by other departments.
Each room offers a clean, secure, and user-friendly environment for women who need to express breast milk during their work shift.
To get started using one of the Duke Lactation Rooms, just follow these steps:
- Set up your DukeCard ID for access: please submit the access form so that your DukeCard ID can be programmed for access. It is best to do this at least 10 days in advance. Staff & Family Programs will forward your information to either the Duke Card Office or Medical Center Card Office for processing.
- Obtain breast pump attachments: most lactation rooms are equipped with a Medela Symphony Preemie+ electric pump. You will need to bring your own attachments for the Medela Symphony Preemie+ pump. Visit the Medela website for information on locations to purchase the attachments. You may also want to review the Symphony Preemie+ Quickstart Instructions before your first visit.
- Plan for storage/cooling: refrigeration/storage is not provided in the rooms, so be prepared to store your breast milk as needed.
Scheduling Time in the Lactation Rooms
After you have set up your DukeCard ID for room access, you may reserve room space by using the Outlook calendar. Lactation room users will also be able to cancel their reservation from an online version of the calendar by visiting mail.duke.edu, freeing the room for other users.
How to Request Access
You will need to provide your Duke email address in order to use the Outlook calendar for the lactation rooms. This information is required at the time you submit your request for lactation room access.
While users will be able to schedule time in advance, we ask that you not schedule more than 30 days in advance. This will provide everyone with more flexibility to reserve space in the lactation room as their needs change.
Rooms set for use by more than one user at a time are to be scheduled based on available pumps in the room. (ex. Duke South Clinic, Duke North Hospital, French Science)
If you have questions regarding the use of the lactation room calendars, you may email email@example.com.
Upon accessing the room, slide the sign to IN USE to alert other users that someone is using the room. Slide the sign back to VACANT when you leave the room unoccupied. Please respect the privacy of all lactation room users by knocking before keying in your card access to the rooms. Do not prop open the door at any time.
Cleaning & Sanitization
All lactation room users are expected to clean up after each use of a room, especially when using the on-site pump equipment. This is not only out of respect for the next user, but to prevent contamination and illness transmission. Each user should allow enough time, within your visit, to clean the pump equipment of breast milk spills after each use and dispose of trash properly. Cavicide wipes and paper towels are provided for cleaning spills off the pump and from the areas around the pump. We do not recommend that you use these products to sanitize your personal equipment.
Room Set Up
Ultimately the aim is to creating a private, clean and comfortable space for breastfeeding mothers. An unused large closet or private area off of a women's restroom would work. The area should be at least 7 feet by 7 feet, be ventilated, have a door that locks, electrical power and be completely private. It should also be accessible to employees with disabilities. Please email Staff and Family Programs for more information on how you can set up your lactation room.
Lactation Room Locations
|Perkins Library||Women's Restroom (room 117)||Within the first floor women's restroom|
|Duke South Clinic (2 pumps)||5007||Take purple zone elevator to 5th floor. Turn left at corner.|
|Duke North Hospital (3 pumps)||3233||3rd floor, follow signs to 3233.|
|North Pavilion*||4107A||4th floor key access required for entry|
|North Pavilion||6015||6th floor key access required for entry|
|Hudson Hall Engineering Annex
|190||Enter Hudson Hall, follow hallway on right, turn left at stairs, room is on the left at the end of hallway.|
|French Science Family Room (2 pumps)||1230||Take the stairs down to the bottom floor, turn right and pass the elevator. Room is at the end of the hallway.|
|Friedl Building (Formerly East Campus Building)||235||Take stairs to the second floor and the room is straight ahead. Or turn left after exiting the elevator on the second floor.|
|Levine Science Research Center (LSRC)
450 Research Drive
|B305||Take main stairs or elevator to third floor, turn left, room is on your left.|
|Fuqua School of Business||E141||In Keller East, if you enter from the circle (front of building) immediately turn left, the room is the last door on the left.|
|The Durham Centre*
300 W. Morgan St. in downtown Durham
|703||See receptionists on eighth floor to be buzzed in room.|
|The Durham Centre
300 W. Morgan St. in downtown Durham
|903||See receptionists on eighth floor to be buzzed in room.|
200 Morris St. in downtown Durham
|5070||See receptionist in the lobby to access floor.|
200 Morris St. in downtown Durham
|6070||See receptionist in the lobby to access floor.|
|167 Family Room||After entering Bay 6, turn left, room is on the left.|
|MSRB (4 spaces/1pump)*||0025D||Enter the building from the Research Drive side. Take elevator down one level. Go through double doors. Make the first left down the hallway.|
|MSRB III*||1007||First floor on the left side of the main lobby (just before the main auditorium)|
|ATC - Strickland Building*
|1st floor||1st floor room is next to Ocracoke meeting room.|
|Wadsworth Building*||331||3rd Floor, near the vending machines|
|Duke Cancer Institute (formerly Duke Cancer Center)*||3N71||Enter Cancer Center from the Level 2 Concourse entrance. Take elevator to Level 3. Lactation room is directly across the hall.|
|Duke Cancer Institute (formerly Duke Cancer Center)||3N72||Enter Cancer Center from the Level 2 Concourse entrance. Take elevator to Level 3. Lactation room is directly across the hall.|
|Duke Medical Pavilion*||2W01A||2nd floor - proceed through hall entrance marked "employees only". Turn left at end of hallway.|
|Duke Medical Pavilion||2W01B||2nd floor - proceed through hall entrance marked "employees only". Turn left at end of hallway.|
303 Research Dr.
|447||Take the elevator to the 4th floor - Room 447 is at the opposite end of the center hallway, within sight of the elevators.|
|Scott Family Athletic Performance Center*
(connected to the Murray Building and across from Cameron Indoor Stadium)
|385B||3rd floor, located inside the women's restroom, 385T|
701 W Main St.
|5113||Take the passenger elevators to the fifth floor. Take a left into the main corridor and then take your first left into the smaller corridor. That hallway turns to the right and you will find the lactation room is the first door on your right, just after the turn. Look for room 5113.|
*Pumps are not provided for this room.
Creating Lactation Rooms
The following guidelines have also been developed to assist departments considering creating additional lactation rooms within their respective buildings.
Guidelines & Recommendations
Because space is at a premium, many departments may need to think creatively to identify a location to accommodate nursing moms. We offer some guidelines and recommendations to assist you:
- Bathrooms may not be utilized as a space for nursing moms.
- The identified space should:
- have at least one three-prong outlet,
- be available on a regular basis at half-hour intervals for at least three to four times daily,
- have a locked door,
- be outfitted with blinds or shades that can be drawn to cover the windows, if necessary,
- be shielded from public view,
- be void of intrusions from co-workers, and
- offer a comfortable location for the nursing mother, such as a room with a couch or a comfortable chair.
Ideas for such spaces include offices or conference rooms that can be reserved on a regular basis. Spaces to avoid include janitorial closets, supply closets, and bathrooms.
If you need assistance to identify space for a nursing mother, please contact Staff and Family Programs at 919-684-2808 or firstname.lastname@example.org.
Duke is purchasing several mobile lactation pods for use in its three hospitals to supplement the 24 lactation rooms currently available within our campus and medical facilities. The pods provide a private, clean, and calming space to pump or nurse when at work. The pods, made by Mamava, come equipped with two benches, occupancy-activated lighting, a fold-down table and mirror, ceiling vents and exhaust fan, mobile app secure access, and dual outlets and USB ports for plugging in breast pump and charging devices.
Details about pod locations and instructions for use will be posted on this site once the pods are installed. Design, construction, and delivery of the Mamava pods will take some time. Each hospital will communicate details once delivery dates have been established.
Departments interested in purchasing a pod for their location should contact Staff & Family Programs at email@example.com or 919-684-2808.
Breastfeeding can bring with it a lot of questions and challenges. Lactation consultants and help answer questions and teach breastfeeding techniques to support new mothers, including establishing a good latch, identifying your baby's hunger cues, and increasing milk supply.
All four of Duke's health plans for active employees provide coverage for up to six visits from a lactation consultant with no co-pay. Additional visits are covered 100 percent after an office visit copay. Details can be found in the Member Guides for each plan available on the Human Resources website.
In addition, Duke's health plans now provide coverage for breast pumps as durable medical equipment. Consult the Member Guide for your health plan for additional information.
For more information on lactation support services, please contact the following: