Open Enrollment representatives are available at (919) 684-5600, option #1 during the following times:
- 8 a.m. - 6 p.m. weekdays, October 21 - November 1
- 10 a.m. - 3 p.m., Saturday, October 26
Need to Find a Provider?
At Find a Network Provider page, you will find:
- A directory of participating health care providers, and
- Mobile apps for our medical plans.
Let Us Know What You Think!
We want to hear your thoughts about Duke's benefits and the open enrollment process. Please complete a short and anonymous survey.
Open enrollment is your opportunity to review your medical, dental, vision, and reimbursement account benefit elections and make any changes necessary to ensure your choices continue to meet your needs.
If you wish to participate in the Health Care or Dependent Care Reimbursement Accounts for 2020, you must enroll (or re-enroll). Participation in the reimbursement accounts does not automatically continue from year to year. If you do not make changes to your medical, dental or vision coverage, your current medical, dental and vision coverage elections for 2019 will continue for 2020.
Open Enrollment 2020: Oct. 21 - Nov. 1, 2019
- Decisions to Make During Open Enrollment
- 2020 Plan Highlights and Changes
- What You Need To Know for Open Enrollment 2020
- Open Enrollment 2020 Guide (PDF)
Open Enrollment is the one time of year when benefit eligible employees can enroll in or change their medical, dental and/or vision insurance plans, and enroll in reimbursement accounts. Here's what you need to decide this year:
- Will you cover yourself and/or dependents for dental and vision insurance? Duke offers three different dental plans and a vision plan that covers eye exams, lenses and frames.
- How much would you like to save on taxes? During Open Enrollment, you can sign up to participate in a Health Care Reimbursement Account and/or a Dependent Care Reimbursement Account. Both of these accounts allow you to put money aside before taxes to pay for health care costs and child or elder care costs respectively. Because the money is taken out of your paycheck before taxes are calculated, you save about 30 percent of every dollar you put in the accounts.
Remember: If you take no action during Open Enrollment, the elections you made for 2019 for your medical, dental, and vision coverage will continue for 2020. To continue to use a reimbursement account, you must re-enroll for 2020.
Deductions for insurance benefits are paid in advance and will be deducted monthly from your paycheck beginning December 2019. Deductions for reimbursement accounts will start in January 2020.
- Duke continues to offer four medical insurance options with modest premium increases.
- No change in co-pays or deductibles for any of the dental plans.
- There is a modest premium increase to Dental Plan A but the other plan premiums remain the same.
- As a reminder, if you or a dependent are not currently enrolled for dental coverage through Duke and enroll for 2020, a "late entrant" provision will apply (refer to page 14 for more information).
- No change in co-pays, premiums or deductibles for the vision plan.
- Maximum annual contribution for Health Care Reimbursement Account is $2,700 (subject to IRS regulations).
- Maximum annual contribution for Dependent Care Reimbursement Account is $5,000.
Duke University's smoke-free policy takes effect July 1, 2020, and applies to all property and grounds owned and leased by Duke University.
Smoking is the leading cause of preventable death in the U.S. Two-thirds of all smokers will die from a smoking-related illness. For faculty and staff who struggle with smoking, Duke offers a world-class, evidence-based treatment program to help you quit smoking. The program includes experienced professionals dedicated to this effort who can offer multiple treatment options that are individually tailored for a high success rate.
For more information, visit the Healthy Duke website.