Position Overview
The Vice President of Supply Chain is responsible for planning, leading and directing all strategic and operational aspects of Supply Chain and Procurement for Duke. The Supply Chain function is responsible for site Logistics, Operations, and Utilization for Duke University Health System (DUHS), and the Procurement function, which includes strategic sourcing, is a shared service with responsibility for both Duke University and DUHS.
Contracts are negotiated on behalf of all Duke entities with a combined spend of $5.4 billion. The team has 350 employees, of which 50 employees are university employees who support the shared sourcing and contracting functions. The leader manages sourcing, contracting, purchasing, materials and logistics, inventory management, warehousing, and other supply chain related services. Duke is a member of the Vizient Group Purchasing Organizations which leverages the full Duke organization to drive best pricing and lowest total cost of ownership through cross function value analysis teams, category governance, participation in clinical care redesign committees, and engaging physicians and clinical staff in the evaluation and decision-making for products and services.
Duke is widely recognized as having a leading supply chain within the healthcare industry. This is an opportunity to take an already well-developed and high-performing supply chain to the next level.
The role reports jointly to the Chief Financial Officer, DUHS and the Vice President, Finance and Treasurer, Duke University.
Key Responsibilities
- Ensure the Duke supply chain has a strategy that supports current operations and future goals, across both the health system and the university.
- Develop a strategy that meets performance objectives, improves patient outcomes and maximizes the commercial potential of the supply chain function's capabilities.
- Day-to-day operations and managing across the entire supply chain: directly oversee strategic sourcing, procurement, contracts, vendor management, operations, logistics, distribution, supply chain systems, analytics, etc. (specify)
- Achieve strategic plan alignment for the acquisition of new products, equipment and technology by influencing practitioners and clinical teams to address concerns, overcome resistance, gain support and buy in to Duke's initiatives involving clinical preference products and service.
- Engages clinicians to provide resource utilization and cost data and to present opportunities to leverage the value Duke receives from the vendors of resource intensive physician preference implants and devices.
- Provides credible price benchmark data and implements contracting strategies, scorecards and ongoing monitoring processes that maintain physician support and compliance.
- Establishes and maintains supply chain operational metrics including supply expense as a percentage of net patient services revenue and total operating expenses, realized savings, contract/initiative time to execution, aggregate and service line price index targets, percentage of expenditures on purchase orders, inventory levels another related metrics. Generates regular reports and dashboards and participates I executive reviews.
- Drive innovation through partnerships.
- Ensure Duke has the appropriate talent and best practices to ensure stewardship of its significant spend.
- Maintain compliance and minimize company risk regarding environment, health, and safety (EH&S).
- Develop supply chain management best practices in areas such as systems integration and optimization, inventory control, and demand planning.
- Identify and develop talent within the organizations, constantly seeking opportunities to promote diversity.
Ideal Experience
- Experienced supply chain leader with at least 10 years leading the function at an organization of the size and complexity comparable to Duke. Five (5) years of experience at the VP level is preferred as well as experience at an academic medical center or a large healthcare system.
- Seasoned incumbent with strengths in healthcare supply chain operations and materials management and distribution activities.
- Ability to build consensus, using data to persuade and drive change
- Politically savvy, with an appreciation for the complexities of Duke’s existence as a world-renowned health system that is owned and operated by a university system.
- Track record of taking a high performing supply chain to the next level, including commercializing supply chain services
- Experience with transformation, i.e. new ERP systems, GPOs, partnerships, etc. SAP experience a plus.
- Bachelor's degree in supply chain, business, finance, economics or related field.
- Master's degree is preferred
Desired Outcomes
- Rebuild the supply chain to elite performance and as a recognized a place to lean into for innovation and exceptional performance.
- Build new partnerships, commercialize the supply chain where possible.
- Build stakeholder relationships across both the health system and the university.
- Bring the organization along - help them embrace change and a proactive, dynamic approach.
Critical Leadership Capabilities
Acting Strategically
- Creates a 2-3-year roadmap or blueprint to implement the enterprise strategy in own area
- Identifies and prioritizes the most critical future factors to consider in making decisions
- Makes plans to address changes or trends in the external landscape (i.e. competitors, clients, and market segments) that affect own business or area
- Develops plans that consider the impact beyond own area, location, function, or market
Leading People
- Identifies and leverages individual strengths and potential within the team
- Engages the team in discussions around the longer-term strategy and how they can contribute
- Delegates significant responsibilities and decision-making authority to team members, providing guidance
- Gives team members ownership within their areas of responsibility, setting clear expectations and checking in as needed
- Enables team success by removing barriers and providing resources
- Invites the team to recommend ways to solve problems, discuss challenging issues, or generate new ideas
Collaborating and Influencing
- Identifies all necessary stakeholders and connects with them to gain support or agreement
- Negotiates with a genuine give-and-take approach that takes all parties’ perspectives into account
- Takes advantage of opportunities to build strategic relationships to achieve a specific outcome
- Engages others in open dialogue and adapts own influence approach to different stakeholders in ways that address their interests or concerns
- Anticipates emerging or potential conflicts among all stakeholders and takes steps to pre-empt them
Search Committee Co-Chairs
Lisa Goodlett, CPA, MBA, FACHE
Senior Vice President, Chief Financial Officer, Duke University Health System
Lisa M. Goodlett, CPA, MBA, FACHE, is the Senior Vice President, Chief Financial Officer, and Treasurer for Duke University Health System. In this role, Goodlett is responsible for the overall financial integrity of our highly complex, integrated system of care. She leads and evaluates all elements of our financial services, with a focus on both revenue enhancement and cost management, while working in partnership with our senior executive team to enhance our fiscal stewardship in meaningful and applicable ways. Prior to joining Duke, Goodlett served as the System Chief Financial Officer for the Medical University of South Carolina (MUSC), an integrated health system with over 750 care locations and 16 hospitals throughout South Carolina. In this role, Goodlett led strategic financial planning, supply chain, payer relations/reimbursement, revenue cycle, and the IT enterprise platform.
Goodlett is an accomplished and trusted health care finance executive, and has worked to bring creative and strategic planning solutions to multiple health care systems resulting in a proven track record of strong financial performance and scaled operational growth. Goodlett brings experience and a collaborative leadership style to the table that will help us reimagine how we care for our patients, their loved ones, and each other.
Rachel Satterfield
Vice President Finance & Treasurer
Rachel Satterfield became Vice President for Finance in October 2020 and, after briefly serving as interim, assumed the Treasurer role in March 2023. In this capacity, she is responsible for managing the university’s financial functions and overseeing its debt and cash management programs. She recently established a financial planning team, charged with performing the analysis needed to inform academic leadership decision-making with regards to allocation of capital and operating funds. Previously, she served as associate vice president for finance and University controller. She reports to the executive vice president and also serves as an administrative liaison to the Finance Committee of the Board of Trustees.
Satterfield has more than 20 years of experience in accounting and finance within higher education. Prior to joining Duke in May 2001, she was an audit manager at KPMG LLP, responsible for auditing a number of private higher education institutions. Satterfield earned her bachelor's of business administration and master's of accounting degrees from the University of North Carolina at Chapel Hill.
Search Committee
James Bryan Mallory IV, MHA
Vice President for Medicine, Surgery, Critical Care & Dialysis Services
Duke University Hospital
Bryan first joined Duke University Hospital as an Administrative Fellow in 2009. Following completion of his fellowship in 2011, Bryan worked as a Strategic Services Associate for Perioperative Services. In July 2012, Bryan and family moved to Atlanta, Georgia, and joined Emory Healthcare. While at Emory Healthcare, he served as the Clinical Administrator for the Gastroenterology faculty practice and Ambulatory Surgery Center Endoscopy & Urology. In 2015, Bryan and family relocated to Nashville, Tennessee, where he joined the Hospital Corporation of America (HCA) corporate office. From 2015 to 2017, Bryan served as a Corporate Manager of HCA’s Cardiovascular Service Line and was responsible for strategic planning and operations.
In December 2017, Bryan returned to Duke University Hospital as Vice President of Ambulatory Care Services. In this role, he was responsible for the operational and financial management of 21 hospital-based clinics representing multiple specialties and approximately 220,000 visits annually. Additionally, Bryan served as Interim Vice President for Children’s Services from July 2021 to February 2022. Bryan transitioned to his current role as Vice President for Medicine, Surgery, Critical Care & Dialysis Services in March 2022. In this role, Bryan is responsible for inpatient operations and financial management of 13 units, 945 FTE and 333 inpatient beds.
Bryan is from Statesville, North Carolina, and received his Bachelor of Science in Public Health (BSPH) from the University of North Carolina at Chapel Hill in 2007. Bryan received his Master of Health Administration (MHA) from Virginia Commonwealth University in 2010.
Jason Carter
Chief Operating Officer for Duke Regional Hospital
Jason Carter is the Chief Operating Officer for Duke University Health System’s Duke Regional Hospital in Durham, NC. Mr. Carter oversees daily operations of all clinical and non-clinical functions of the 388-bed facility, while ensuring the hospital meets the highest standards of quality and patient satisfaction. Mr. Carter previously served as the Senior Vice President and Chief Operating Officer at the University of Maryland Baltimore Washington Medical Center where he led operations for the 315-bed medical center. Prior to his work in Maryland, he served as the Associate Vice President for Clinical Operations at Wake Forest Baptist Health High Point Medical Center. During his tenure with Wake Forest Baptist he led day to day facility operations inclusive of clinical service line strategy and operations for Heart and Vascular, Neurosciences, Emergency Medicine, Hospital Medicine, and Behavioral Health. In addition, he led throughput operations and strategy for the Medical Center.
Prior to his time at Wake Forest Baptist Health, Mr. Carter served as an operational executive with Vidant Health and Novant Health, and also served as a national health system consultant supporting strategic service line development and the design, development, and activation of new health care facilities. Mr. Carter has over 15 years of experience in hospital operations, and in creating and leading system-wide clinical service lines. Before he was an operational leader, Mr. Carter served as Vice President of Human Resources for Novant Health, and prior to his transition to health care, he served as a human resources leader within international manufacturing firms. Mr. Carter has served as an adjunct healthcare management faculty at both High Point University and Winston-Salem State University, and serves on the Advisory Board for Appalachian State University’s School of Health Sciences. Mr. Carter received his Bachelor’s degree in Business Administration from Appalachian State University, and his Master’s degree in Business Administration from Winston-Salem State University.
Simon Curtis, MHA
Chief Operating Officer, Duke Health Integrated Practice
Simon Curtis has held various leadership positions across Duke Health since 2011 within Duke University Hospital, Duke University Health System and the previous form of the physician group, the Private Diagnostic Clinics, PLLC. He is currently serving as the Chief Operating Officer for the Duke Health Integrated Practice, the 2,150 physician and 600 APP, multispecialty practice plan of Duke Health. Annually DHIP serves over 1M patients across 2.5M visits and $1.4B in annual revenue in across 3 hospitals and 160 ambulatory sites. In this role, Simon leads the strategy and operations of the practice including academic and community division clinician (Physician and APP) services, ambulatory care services, clinic operations, enterprise access, quality & safety, network development and growth, patient experience, care team experience and the financial sustainability of the organization.
Simon is a national leader who has published on and speaks regularly on topics related to physician practice management, access to care, digital healthcare delivery and operations, network strategic planning, physician practice operations. He is also a founder and the preceptor for the DHIP Administrative Fellowship Program, which has graduated +20 post masters trained individuals with a 100% job placement rate.
Simon was born and raised in Durham, NC, was a ball boy for the ‘94-‘95 Duke Basketball team and now lives in Cary, NC with his wife, Despina, whom he met in Graduate School at UNC, and their 4 children.
Thomas N. Denny, M Phil, MSc.
Chief Operating Officer of the Duke Human Vaccine Institute (DHVI)
Mr. Denny is the Chief Operating Officer of the Duke Human Vaccine Institute (DHVI), a Professor of Medicine in the Department of Medicine at Duke University Medical Center, an Affiliate Member of the Duke Global Health Institute, and a Member of the COVID-19 Medical Testing Subcommittee Duke University School of Medicine, and the Associate Dean of the newly established Duke University Research Triangle Park Campus, Duke School of Medicine.
He is the principal investigator of the NIH-NIAID Division of AIDS Immunology Quality Assurance Program, External Quality Assurance Program, Non-human Primate Core Virology Laboratory for AIDS Vaccine Research and Development, and Virology Quality Assurance Program. Additionally, he is the senior investigator for the NIAID Vaccine and Treatment Evaluation Units; a program that evaluates control against diseases other than AIDS.
Mr. Denny has authored or co-authored over 150 peer-reviewed papers and serves on the editorial board of Communications in Cytometry and Journal of Clinical Virology.
Adam Klein
Associate Vice President for Economic Development
Adam Klein is the Associate Vice President for Economic Development at Duke University. In this role, Klein leads and develops programs to positively impact economic opportunity across the Duke and Durham communities. His areas of focus include housing, workforce development, and economic mobility.
Prior to Duke, Adam led the American Tobacco Campus, an award-winning mixed-use historic renovation project totaling 1.3 million square feet. The Campus is home to global brands such as Clorox, RedHat, and GSK, startup companies, a high school, and 13 restaurants and retailers. Klein also led the American Underground, a home-grown tech hub based in Durham that serves over 250 startup companies. Under Klein’s leadership, American Underground was designated one of eight sites in the country to be part of Google for Entrepreneur’s Tech Hub network. This success garnered major national media coverage, including The Economist, Time Magazine, Fast Company, U.S. News & World Report, The Atlantic Monthly, and TechCrunch, and prompted a visit by the President’s Council on Jobs and Competitiveness.
Originally from Brecksville, Ohio. He received his undergraduate degree from Denison University, where he was a two-time Academic All-American in golf and holds a Master of Regional Planning with a specialization in economic development from the University of North Carolina at Chapel Hill. He and his wife, Manda, live in Durham with their three daughters.
Antwan Lofton
Vice President of Human Resources and Chief Human Resources Officer
Antwan Lofton, Ed D, SPHR was appointed as Vice President of Human Resources and Chief Human Resources Officer at Duke on March 1, 2023. In this role, Lofton supports a culture where Human Resources is accessible to Duke's greatest asset - its people.
Lofton joined Duke in 2017 as the assistant vice president for Staff & Labor Relations and Staff & Family Programs. He became interim vice president for Human Resources in April 2022 before being appointed to the position full time.
He leads the development and implementation of effective human resource services and policies that support the strategic priorities of the University and Health System. In addition to ensuring compliance with regulatory and legal requirements, he oversees all benefit plan designs and administration which include the Healthcare Plan Steering Committee, with health plan administration for more than 75,000 covered lives. He provides leadership to continue to implement innovative human capital management strategies to recruit and retain a diverse workforce in an increasingly competitive market for talent. This includes leadership in the following areas: Talent acquisition and retention, Compensation and Benefits, Staff and Labor Relations, Learning and Organizational Development and HR trends, metrics, and budget.
Lofton has worked in human resources for more than 20 years in education and healthcare.
Moria Montalbano
Associate Dean, Space Management & Research Resources
As Associate Dean of Space Management and Research Resources, Moria Montalbano's duties include the oversight of space and services centers required by the dynamic and variable needs of the School of Medicine. Under Moria’s stewardship, the Space Management team partners with the University’s various entities to manage high level space planning and facilitates all construction projects for the School of Medicine. Additionally, the team partners with School of Medicine departments and the University’s Real Estate partners, to ensure all School of Medicine facilities are functioning as needed on a day-to-day basis.
The Office of Space Management and Research Resources manages the large-scale meeting spaces within the School of Medicine, including the booking of event spaces in order to assist in the coordination of the School’s numerous academic and administrative events. Within the research resources arena, the office assists the School’s departments, centers and institutes with all aspect of service center management, including conception of new service centers, through to rate approvals and billing.
Moria Montalbano, C.P.A. was named the Associate Dean of Space Management and Research Resources in 2015. In her 22 year-long affiliation with the University, Moria has progressed through various key roles in administration. Prior to joining Duke, Moria built her career in the Hospitality industry, primarily focused on operations and construction accounting.
Steve Palumbo
Executive Director for Building and Landscape Services
Steve joined Facilities Management in November 2007. His team is responsible for maintaining and operating all University facilities on the Durham and Marine Lab Campuses. He oversees facility maintenance, repair, and renewal for all interior and exterior building components and systems. He also has full landscape responsibility for both Campuses.
Prior to his current role, Steve was the University’s Energy Manager for eight years.; While in that role he set goals and strategies to save energy and water, and reduce greenhouse gas emissions across campus. He also led the efforts to design and construct the Campus water reclamation pond that saves the University over 100 million gallons of potable water annually.
Steve has over 25 years of experience as a Facilities Professional. Prior to coming to Duke Steve worked at Siemens in their Building Technologies Group.
Steve earned his Bachelor of Science degree in Mechanical Engineering from the University of Notre Dame, and is a Registered Professional Engineer in North Carolina, Certified Energy Manager, and a 2014 graduate of Duke’s Leadership Academy.
Derek Robinson
Vice President, Business Transformation
Derek Robinson has been at Duke Health for eight years, currently acting as Vice President, Business Transformation after stints in corporate finance and as the leader of the healthcare internal audit function. His Business Transformation Office supports and drives the most impactful margin-generating projects at Duke, and is involved from assessment through design, implementation and benefit assurance. Some particular areas of recent focus are net revenue protection (especially documentation integrity); clinical and nonclinical labor utilization; supply expense management comprising price, selection, and waste reduction; and growth in novel high-margin business lines.
Prior to his roles at Duke Derek spent 7 years at Deloitte Consulting, as a senior consultant, manager and senior manager in healthcare provider performance improvement. He served large community health systems, academic medical centers and integrated delivery networks in projects that delivered over $500M in collective margin improvement.
Derek completed his MBA at Cornell' s S.C. Johnson Graduate School of Management, where he was a Roy H. Park Leadership Fellow. Prior to his MBA he spent 10 years as a consultant and in operations roles in consumer lending. He holds a BA in English from the University of Southern California.
Wendy Webster, MA, MBA, FACHE
System Vice President, Perioperative Services, DUHS
Wendy Webster recently transitioned into the role of System Vice President – Perioperative Services, DUHS providing strategic oversight and operational leadership for the surgical platforms across the health system. Over the last eight months, Wendy has served in the interim role and continued her support of the Departments of Surgery and Neurosurgery as the Director of Clinical Operations and Healthcare Analytics. Alongside the Chair of Surgery, she founded and Leads the Laboratory for Transformative Administration (LTA) which puts data science focused investigators shoulder-to-shoulder with health system data analysts to construct testable hypotheses around health system data quality, cost and operational efficiency. The core activities of the LTA include: merging process improvement with the scientific methods; inventing, testing and implementing new processes; organizing discovery around collective work of investigators; and addressing health care system questions using actual data with a focus on improving efficiency, sustainability and value.
Wendy joined Duke in 2000 and has served in a variety of leadership roles across Duke University School of Medicine and Duke Hospital transitioning from a clinical role as she was promoted into administrative roles. She received her Bachelor of Arts in Religious Studies from Baylor University, Master of Arts in Psychology from East Carolina University and Master of Business Administration from The Fuqua School of Business at Duke University. Wendy is a Fellow of the American College of Health Care Executives and former Chair of the Fuqua Health Care Alumni Board. Annually she teaches a Value Based Care class to the Masters of Science in Quantitative Management Health Care Analytics at Fuqua. In 2016, she was recognized for her operational leadership as a Duke University Presidential Meritorious Award winner: Executive Leadership category.
Bryan E. Yourich, Pharm.D
Vice President for Pharmacy Services and Chief Pharmacy Officer of Duke University Health System
Bryan E. Yourich, Pharm.D, serves as Vice President for Pharmacy Services and Chief Pharmacy Officer of Duke University Health System. He joined Duke in March of 2021 as the first System Chief Pharmacy Officer. Bryan has over 23 years of experience as a pharmacy executive and leader.
In his role, Bryan works closely with our entity Senior Leaders and other system leaders to enhance a sense of belonging and foster joy at work for our pharmacy associates across Duke Health. He has been focusing on system integration and building resiliency in our pharmacy supply chain process, enhancing efficiency in our pharmacy care delivery system, developing workflows and processes to enhance patient safety, and medication safety across Duke Health.
Prior to this role, Bryan served in a number of leadership roles over a 19 year span within pharmacy at UPMC, in Pittsburgh, Pennsylvania. This included responsibility for operations and clinical pharmacy services over multiple hospital campuses in UPMC’s Pittsburgh urban region.
Bryan is an accomplished healthcare leader with a passion for coaching, mentoring, and developing the next generation of leaders within pharmacy. He has a strong track record of building and leading high performing teams.
Bryan received both his bachelors in Pharmacy and Doctor of Pharmacy degrees from the Mylan School of Pharmacy at Duquesne University in Pittsburgh, Pennsylvania. He has a Certification for Anticoagulation Management from the University of Southern Indiana. Bryan also completed Pharmacy Executive training through the ASHP Pharmacy Leadership Institute at the Boston University Questrom School of Business.
Equal Opportunity Employer & Title IX
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Pursuant to Title IX of the Education Amendment of 1972, Duke prohibits discrimination on the basis of sex in any of its educational programs or activities. For more information, please visit the policy.
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For years, Duke has ranked among the best institutions in the country for students and patients as a top university and hospital with some of the best graduate programs. Now, Duke's name is cropping up on prestigious lists that represent a different constituency — the more than 30,000 faculty and staff at Duke.