How do I log in?

You login using your NetID and password.

How do I find out whether I have a NetID?

Search for your name at directory.duke.edu and see if a NetID is listed.

How do I know my information is protected?

• Your information is secured with your NetID and password. No one will be able to see your information except you.
• Make sure you have a "strong" password that combines letters, numbers, and symbols.
• Don't share your password with anyone.

How do I create a bookmark to Duke@Work?

To create a bookmark to the Duke@Work web site in Microsoft Internet Explorer, right click on this link and choose "Add to Favorites". To create a bookmark to the Duke@Work web site in Mozilla Firefox, right click on this link and choose "Bookmark This Link".

When I log into the Duke@Work web site, I get the error message "User Locked". What does this mean?

The "User Locked" message means that your SAP ID has been locked typically due to lack of use. Please contact the OIT Help Desk at 684-2200 (University employees) or the DHTS Help Desk at 684-2243 (DUHS employees) and they can unlock the ID for you.

I can log into the Duke@Work web site, but all I see is a blank screen. How can I resolve this?

This is caused by a setting on your PC. Please contact your department's computer support personnel for assistance.

Why does nothing happen when I click on the "Log Off" link at the top right of the screen?

In order to log off from the web site, you must allow pop-ups from the Duke@Work web site. Please contact your department's computer support personnel for assistance in adjusting your settings. If you do not wish to adjust your pop-up blocking settings, you may also close your browser window to log off.

I can see all pages of Duke@Work except for my pay statement. What is the problem?

This situation is typically created when there is an invalid SAP printer associated with the employee’s user account. Reconnecting to a valid SAP printer or deleting the SAP printer entirely should correct the issue. Click here to read more...

How do I set compatibility view in Internet Explorer 8 to make Duke@Work display properly?

Duke@Work only works properly in Internet Exploer 8 if the "compatibility view" is set. To do this, open Internet Explorer and choose Tools >> Compatability View Settings from the top menu. Under "Add this website", type "duke.edu" and hit the "Add" button.