• Cost: $200
  • Duration: 3 hours
  • CEU Credits: 0.3

Today's workforce may be the first to include five different generations working together on shared economic and organizational goals. Generational differences are bound to create employee conflicts in many organizations, with each generation having its own preferences, expectations, and preferred communication methods. This workshop will uncover the "new" behaviors and attitudes linked to the varying generations as employees contemplate returning to a more "normal" workplace post-pandemic.

At the conclusion of this workshop, participants will be able to:

  • Identify four generations in the workplace (Baby Boomers, Generation X, Millennials and Generation Z) and determine how the differences in behavior lead to workplace conflict.
  • Interpret how different events, technologies, people, communication channels etc., have shaped the attitudes, values, and work ethics amongst varying generations.
  • Implement solutions that will help mitigate or prevent generational workplace conflicts within individual work units or organizations.
  • The facilitator is an outside vendor, Wanda J. Smith Ph.D.

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