Policy Statement

All on-the-job injuries, regardless of severity, must be reported to the Workers Compensation Office within 24 hours of the illness/injury. North Carolina law requires the Workers Compensation Office to report injuries/illnesses to the N.C. Industrial Commission within five (5) days of knowledge of an injury.

Staff must report an injury or illness to the supervisor immediately or as soon as practical, but no later than the conclusion of the staff member’s shift. The supervisor will refer the injured staff member to entity Employee Health if medical attention is needed. For urgent/life-threatening injuries staff are to use the Duke, Durham Regional or Duke Raleigh Hospital Emergency Department. Medical attention needed outside the normal operating hours of entity Employee Health (7:30 a.m. - 4:30 p.m. M-F) should be obtained from Duke Urgent Care or the appropriate Emergency Department.

Within the first 24 hours of the illness/injury the supervisor must complete a Report of Occupational Injury (Duke Form A-016)]. This report should be completed online. The form will be sent automatically to the Workers Compensation office and entity Employee Health and the safety office. The supervisor will receive an email confirmation with the attached A-O16 and should retain a copy of the form as documentation. Medical personnel will complete section three (3) of Form A-016. If for some reason the A-016 does not accompany the injured staff member to the medical facility, the completed form must be forwarded to entity Employee Health.

If a treating physician sends the staff member home, the staff member must notify and provide written documentation to the supervisor. The doctor's statement must explain the absence. Prior to the staff member returning to work, the staff member must be cleared by entity Employee Health.

Family Medical Leave will run concurrently with any Workers’ Compensation leave.

Policy Details

Reporting of Incident

All medical care for work-related illnesses and injuries including exposure to infectious diseases should be obtained through one of the following clinics:

Duke University and Health System
Employee Occupational Health and Wellness (EOHW)
Duke Clinic (South)
Rm 04290-Red Zone
684-3136 (phone)
681-0555 (fax)

Duke Regional Hospital
Employee/Occupational Health
1st Level, Watts Building
470-5350 (phone)
470-5370 (fax)

Duke Raleigh Hospital
Employee Health
Administration Bldg
Suite 115
954-3275 (phone)
954-3953 (fax)

Employees at other locations should follow individual facility procedures. In the case of life-threatening major injuries and the need for off-hour medical care for work-related injuries/illnesses, care should be obtained through:

Duke Hospital
Erwin Road
Durham, NC
684-2413

Duke Regional Hospital
3643 Roxboro Street
Durham, NC
470-5345

Duke Raleigh Hospital
3400 Wake Forest Road
Raleigh, NC
954-3870

Urgent Care Centers

Duke Urgent Care
1901 Hillandale Rd, Suite D
Durham, NC 27705
Patient Phone Line: (919) 383-4355
Physician Phone Line: (919) 383-6755
Fax: (919) 382-8791
Monday - Friday, 8:00 a.m. - 9:00 p.m.
Saturday, Sunday, & Holidays, 10:00 a.m. - 6:00 p.m.

Directions: (Located within Durham Medical Park, north of I-85 in Durham.) Take the Hillandale Rd exit off of I-85 and go north towards Loehmann's Plaza. Durham Medical Park, 1901 Hillandale Road, is located just after Loehmann's Plaza. Duke Urgent care is located in Suite D.

Duke Urgent Care – South
5716 Fayetteville Road
Durham, NC 27713
(919) 572-1868
Fax: (919) 361-0762

Monday - Friday, 8:00 a.m. - 9:00 p.m.
Saturday, Sunday, & Holidays 8:00 a.m. - 4:00 p.m.

Directions: Located about 1/2 mile north of the intersection of 1-40 and Fayetteville Road. Driving north on Fayetteville Road, we are on the left in the Sutton Station development. Duke Urgent care is located next to the CCB building.

Lincoln Community Health Center
1301 Fayetteville Street
Durham, NC 27705
Patient Phone Line: (919) 956-4530
Physician Phone Line: (919) 956-4531
Fax: (919) 687-4257

Monday - Friday, 6:00 p.m. - 9:00 p.m.
Saturday and Sunday: Closed
Holidays: Closed

Directions: Take the Durham freeway ( 147) south. Take the Mangum St./ Fayetteville Exit 12. At the third light (Fayetteville Rd), turn right. Less than a mile down on Fayetteville Road you will see a sign for Lincoln Community Health Center on your left. The center will be on your right and parking is in the front of the building.