The MyBenefits section is where you can review and make changes to your benefit plan elections. For more information, please see the information below or review the Benefits section of the HR website.
Qualifying Life Events Guides
If you are experiencing a qualifying life event, such as marriage, divorce, birth, or adoption, please complete an online request through the Duke@Work self-service website to enroll or make changes to the health, dental, and/or vision plan. The request and required supporting documentation must be submitted within thirty (30) days of the event.
For more information, please view one of the step-by-step guides provided below or contact the HRIC at (919) 684-5600.
- You got married and you want to add your spouse and/or new dependents to your health plans
- You got married and you are gaining coverage through your spouse's plan
- You had a baby or adopted a child or placement for adoption
- You got divorced and you and eligible dependents lost coverage
- You got divorced and you want to remove dependents from your coverage
- You or a covered dependent GAINED group insurance coverage (coverage must not be an individual policy)
- You or a covered dependent LOST group insurance coverage (coverage must not be an individual policy)
- Death of spouse and you are losing your coverage
- Death of a covered dependent and you need to remove dependent from your coverage
- You've had a change in health insurance eligibility due to relocation of residence outside of current network area
- You need to change a Reimbursement Account due to a QLE not in this list of selections
MyBenefits Frequently Asked Questions
Where can I find more information about the benefits listed under "Benefits Participation"?
What is the "Employer Credit" I see under the participation details of my medical benefit?
This is the contribution Duke makes on your behalf toward the total premium for your health insurance.
How can I update my dependent information for health insurance?
If faculty or staff experience a qualifying life event, they may enroll or make changes to their dependent information for some of their Duke benefits within 30 days of the event. Any change must be consistent with the qualifying event. For example, adding a dependent to health insurance coverage following the birth of a child. Currently, dependent information cannot be updated through the Duke@Work web site. Please visit the HR web site for information on how to update dependent information.
I processed a change for open enrollment, when can I expect to see that change reflected in my information?
The benefit elections you made during Open Enrollment in October 2021 will take effect in January 2022. Your benefit deductions for the month of January will be reflected in your December 2020 pay statement.