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Tense Conversations, School Days, PAS Supervisor Newsletter

 October 8, 2018

Learn to Defuse Tense Conversations
As a manager, it is important to keep you cool when a conversation with an employee heats up. Learn lessons for how to turn such conversations into productive discussions in the Communicating with Diplomacy and Tact course taught by Learning & Organization. Development.

Volunteers Needed for School Days
The Duke-Durham Neighborhood Partnership is seeking staff and faculty to volunteer to guide Durham middle school students around campus for part of the day on Nov. 2. The event brings 300 eighth graders from Durham Public Schools to Duke’s campus. The goal is to help motivate and prepare them to become the first in their family to attend a college or university.

My Employee is Seeing a Psychiatrist, Should I Still Refer to PAS?
If you are seeing job performance issues, quality of work problems, conduct and behavioral issues, or attendance problems, it is always appropriate to make a formal referral to Personal Assistance Service, regardless of whether an employee is seeing a psychiatrist. Many issues could exist in this situation, including improper treatment, a problematic relationship with the doctor, poor medication compliance, sudden loss of medication effectiveness, and a host of other factors.

Manager Tools & Resources