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  • Home
  • Benefits
  • Medical, Dental, & Vision Benefits
  • Medical Insurance
  • PPO Plans

PPO Plans

Contact Plan Provider

  • Duke Options members:
    Blue Cross Blue Shield of NC, select “Blue Options (Group PPO Plan)"
    1-877-275-9787

Claim Forms

  • Medical Claim Form - BlueCross BlueShield
  • International Claim Form - BlueCross BlueShield

24 Hour Health Advice Line

By calling a health care advice line, faculty and staff can get confidential, up-to-date health information any time of the day or night. Professional staff are available to assist with almost any medical question, offer support, or help patients navigate the health care system.

  • Duke Options Members
    1-877-477-2424

Member Guides

Blue Care Member Guide: Guide may be requested by calling Duke HR at 919-684-5600 or BlueCross at 877-275-9787.

Duke Options

Duke also offers you Duke Options PPO. This plan also does not require that you select a PCP. Duke Options has a national network of physicians and hospitals and a network of international hospitals, so if you or a family member travels often or lives elsewhere, you may want to consider this plan.

If you use a network provider, you will be responsible for a lower portion of the bill than you would if you used an out-of-network provider. Routine, preventive services such as annual physicals, ob/gyn exams, immunizations, and well baby visits are covered with network providers under this plan. 

Need to Find a Provider?

An online directory of participating medical providers for all medical plans is available here.

Comparing Health Plans

Each medical care plan covers both pharmacy and behavioral health benefits. Please refer to the Medical Plans Comparison Chart for details. All of our medical plans will cover pre-existing conditions or covered services.

Benefits

  • Medical, Dental, & Vision Benefits
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      • Plan Comparison (2021)
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    • Dental Insurance
      • Plan Comparison (2021)
      • Premiums (2021)
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      • Plan Chart (2021)
      • Premiums (2021)
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  • Retirement Plans
    • Enroll or Make Changes
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  • Time Away From Duke
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      • How to Introduce
      • Guidelines for Success
      • Frequently Asked Questions
  • Financial Security Benefits
    • Financial Fitness Week 2020
    • Plan Comparison
    • Disability Benefits
      • Duke Disability
        • Eligibility
        • When Am I Covered?
        • Filing for Benefits
        • Amount of Coverage
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        • Frequently Asked Questions
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        • Enrollment
        • Cost
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      • Department Manager & Payroll Representative Info
    • Life Insurance
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        • Supplemental Life Insurance Rate Table
      • Personal Accident Insurance
        • Eligibility
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  • Benefits Unique to Duke
  • Employee Appreciation
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  • Benefits Enrollment
    • Open Enrollment 2021
      • What You Need To Know
      • Medical Plan
        • Plans Comparison
        • Premiums
      • Dental Plan
        • Plan Comparison
        • Premiums
      • Vision Care
        • Plan Chart
        • Premiums
      • Pharmacy Benefits
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    • Information for 4th Quarter (Oct - Dec) New Hires
    • Contact a Plan Provider
    • When Can I Enroll?
    • Life Events Information
      • Getting Married
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        • COBRA Continuation Insurance
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  • Summary Plan Descriptions & Required Notices
    • Summary Annual Report for the Welfare & Fringe Benefits Plan
    • Summary Annual Report for Faculty/Staff Retirement Plan

Human Resources

Duke Human Resources
705 Broad St. Box 90496
Durham, NC 27705
Phone: (919) 684-5600
Have questions?

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