The Duke Select HMO medical insurance plan is available only to employees living in ZIP codes beginning with 272, 273, 275, 276 and 277. This plan uses a health care provider network unique to Duke. Since this network is unique, we encourage you to carefully review the provider listing here. Out-of-network care is only covered for emergency or urgent care. There is no annual deductible.

Under Duke Select you may, but are not required to, select a primary care physician (PCP) from a plan's list of network providers. Unlike traditional HMOs, with Duke Select you do not need a referral from your PCP to see a network specialist.

For more information, please see the Duke Select Member Guide.

Comparing Health Plans

Each Duke medical care plan covers both pharmacy and behavioral health benefits. Please refer to the Medical Plans Comparison Chart and Monthly Medical Premiums for details. All of our medical plans will cover pre-existing conditions or covered services.

Need to Find a Provider?

An online directory of participating medical providers by medical plan is available here.

Contact Information

Contact Plan Provider

  • Aetna (Duke Select & Duke Basic members)

    800-385-3636

24 Hour Health Advice Line

By calling a health care advice line, faculty and staff can get confidential, up-to-date health information any time of the day or night.

  • Duke Select, Duke Basic Members

    1-800-556-1555

Forms

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