You can get a listing of participating health care provider online or by contacting your plan provider:
- Duke Select / Duke Basic Members
- Aetna Mobile app (Apple app store)
- Aetna Mobile app (Google Play app store)
- Blue Care / Duke Options Members
- Blue Connect Mobile NC app (Apple app store)
- Blue Connect Mobile NC app (Google Play app store)
Duke has an expanded network of providers who have agreed to accept usual and customary (U&C) for covered services. Under the dental plans, participants are able to visit any licensed dentist. You can find a network provider by calling Ameritas at 1-800-487-5553 or by visiting the Ameritas web site.
Vision Care Insurance
To find a network provider, please visit the UnitedHealthcare Vision web site or call 1-800-638-3120.
Behavioral Health & Substance Abuse Benefits
If you are enrolled in Duke Select or Duke Basic, you can access a listing of Aetna behavioral health network providers here or by using the Aetna Mobile app. If you are enrolled in Blue Care or Duke Options, you can access a listing of Blue Cross Blue Shield behavioral health network providers here or by using the Blue Connect Mobile NC app. In addition, a listing of Duke behavioral health providers that are considered network providers for Duke employees and their dependents is available here. You may also call the Duke Psychiatry and Behavioral Health Appointment Center at 919-684-0100 to find or schedule an appointment with a Duke behavioral health provider.