You can get a listing of participating health care providers at the HR Information Center, 705 Broad Street, or online at:
- Duke Select / Duke Basic Members
- Blue Care / Duke Options Members
Duke has an expanded network of providers who have agreed to accept usual and customary (U&C) for covered services. Under the dental plans, participants are able to visit any licensed dentist. You can find a network provider by calling Ameritas at 1-800-487-5553 or by visiting the Ameritas web site.
Vision Care Insurance
To find a network provider, please visit the UnitedHealthcare Vision web site or call 1-800-638-3120.
Mental Health & Substance Abuse Benefits
To find a Cigna network provider, call Cigna Behavioral Health toll-free at 1-888-253-8552 or log on to their web site. Network providers who conduct video-based visits may be found on the Cigna web site by selecting "Telehealth" from the Topic Specialty drop-down list. In addition, a listing of Duke mental health providers that are considered network providers for Duke employees and their dependents is available here. You may also call the Duke Psychiatry and Behavioral Health Appointment Center at 919-684-0100 to find or schedule an appointment with a Duke mental health provider.