Questions about plan administration, record keeping, and payroll deductions may be referred to MGIS at:
(800) 969-6447, ext. 175
9:30 AM to 6:15 PM EST
The MGIS Companies
Salt Lake City, UT 84116-0110
Send the completed forms and keep a copy of it for your records. MGIS will send you a letter regarding your enrollment request. For enrolled employees, the certificate of coverage can be located here.
The effective date of your coverage depends on the date you enroll and whether proof of good health is required. If you:
- Are a newly hired employee and you enroll within your first 30 days of eligibility, coverage will begin on the first of the month following the date your enrollment form is received by MGIS.
- Enroll after this initial eligibility period, you are required to complete a Personal Health Statement, which must be approved by Hartford Life and Accident Insurance Company before coverage can begin.
If you are absent from work because of a disability on the day your coverage is to become effective, your coverage will begin when you have returned to active work for one full day.
Your coverage continues as long as you remain an eligible employee, the group policy remains in effect, and premiums are paid. If the group policy or your employment at Duke terminates while you are receiving benefits, your payments will continue as long as you are disabled and eligible for benefits.