Duke offers both outpatient and inpatient mental health and substance abuse benefits under each of our medical plans. To find a network provider, call Cigna Behavioral Health toll-free at (888) 253-8552 or log on to their website at cignabehavioral.com. You must use "Duke" as your Employer ID, and “employee” as the PIN.
Duke also offers up to eight free short-term counseling visits to Duke employees and their immediate family members through the Personal Assistance Service (PAS). The staff of licensed professionals offer assessment, short-term counseling and referrals to help resolve a range of personal, work and family problems. For information, call (919) 416-1727.
Details about mental health and substance abuse benefits are outlined below.
|Duke Select (HMO)||Duke Basic (HMO)||Blue Care (Blue Cross Blue Shield HMO)||Duke Options (Blue Cross Blue Shield PPO)|
|Cigna Behavioral Health|
|In-Network Care||Out-of-Network Care|
- All payments are based on the allowable charge. You are responsible for charges over the allowable charge when receiving out-of-network services.