Frequently Asked Questions
Are your computer labs or conference
rooms available for rent?
Yes. After we schedule our own workshops and make reservations
for Duke systems roll-out programs, we can then rent our
computer labs or conference rooms for other Duke entities.
Please see additional information at our Room
Reservations page.
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Are
your facility and equipment accessible for persons with disabilities?
Our parking lot has reserved spaces and the sidewalk is
lowered. There is an automatic door opener at both of our
buildings. Restrooms and drinking fountains are compliant.
Computer lab workstations are at a fixed height. However,
we have an adjustable-height workstation, split keyboard,
and track-ball mouse available on request. (Please let us know in advance.)
If you anticipate needing reasonable accommodations or
have other questions about physical access, please contact
L&OD at 613-7613 or hrlodregistration@duke.edu prior to your program.
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When is your web site updated?
A major update is completed twice a year:
- the first week of December for January-June workshops
- the first week of June for July-December workshops
Our web site is updated regularly during the semesters
as well. We recommend that you visit regularly to learn about additions and changes to
the workshop schedule, and to stay informed about new programs..
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Do you have a catalog you can send to me?
We stopped publishing our paper catalog after 2008. Sortable class schedules are provided at our home page. There were two primary reasons for this change:
- Duke employees are turning to the web with increasing frequency to find information and services.
- Departments across Duke have been asked to reduce expenses. Discontinuing the catalog netted a considerable cost savings for our department and for Duke.
We are glad to be able to "go green," saving money and reducing our consumption of resources.
Alternatives:
Email list: You may sign up through the Duke Mailing List Manager. We will announce our updated workshop schedule twice a year, in June and December. Additional announcements will be sent as necessary. (We will keep notices to a minimum so as not to contribute to email overload.):
Web links: There are multiple links to L&OD from other Duke web pages, including:
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How do I get on your email list?
You may sign up through the Duke Mailing List Manager at:
Our email list replaces the mailing of our printed workshop catalog. We will announce our updated workshop schedule twice a year, in June and December. Additional announcements will be sent as necessary. (We will keep notices to a minimum so as not to contribute to email overload.)
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Where
are you located? Where is the American Tobacco Campus? And Erwin Square? The Medical Center Library?
Click here for directions, maps
and parking information
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What happens if Duke declares a Severe
Weather day, and I am registered for a workshop
that day? What if my department has reserved a room at your
location, and Duke declares a Severe Weather day?
If Duke declares a Severe Weather day, our workshops are
automatically cancelled and our offices, computer labs and
conference rooms at 402 and 406 Oregon Street will be closed.
Our functions are considered non-essential in weather emergencies.
To learn if Duke has declared a Severe Weather day, please call the Duke Information Line at 684-4636 . For
more questions about Duke's Severe Weather Policy, please
see the information at:
http://www.hr.duke.edu/weather/
Please note that media announcements about "classes
at Duke" apply only to graduate and undergraduate classes,
not to workshops for employees held at L&OD. The relevant
policy for our location is the Severe Weather Policy.
Even if Duke does not declare a weather emergency, variable
weather conditions in the area may prevent some of our staff
from coming in. Some workshops or possibly our entire facility
may end up being closed. If we close, our recorded telephone
message will be updated - please call 613–7613 after
7:30 AM to hear the recording. If there is a standard
greeting with no mention of weather, then our facility will
be open. Even so, specific workshops may not run - feel
free to call and check about your workshop. (Our staff may
be delayed or may be trying to determine workshop status,
but we will share as much as we know.) Workshop
participants unable to attend because of variable weather
conditions, even though Duke may officially remain open,
will not be penalized.
If our facility is closed due to severe weather, we will
promptly reschedule any cancelled workshops and room reservations.
We will call registered workshop participants to check availability
for future sessions and to reschedule. No workshop fees
or room reservation fees will be charged for sessions scheduled
on Severe Weather Days.
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