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L&OD
402/406 Oregon St
Box 90463
Durham, NC 27708
(919) 613-7600
(919) 613-7613
hrlodregistration@duke.edu

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Learning & Organization Development

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Managerial Communications

$105
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Objectives:

Managers and supervisors are accountable for results, yet often struggle with clarifying expectations, resolving broken promises, and dealing with poor work behaviors or missed commitments. Practical steps and simple techniques will help managers confidently and effectively facilitate the most difficult conversations. Workshop objectives:

  • determine what to address and if a discussion is appropriate
  • increase your confidence and competence through effective planning
  • review key performance coaching strategies
  • create a climate of openness regarding tough conversations

Prerequisites:

Three workshops or equivalent skills strongly recommended prior to this workshop:

  • Communicating With Diplomacy and Tact
  • Fundamentals of Feedback
  • Fundamentals of Coaching

Schedule:

Start Date Time Openings $105

No additional sessions planned this semester. Please check back soon.

 
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Workshops to be held at .

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