Workshops/Programs

Conflict is a natural and not necessarily unhealthy component of our work lives. Manage that conflict well, and the work environment improves and productivity increases. Learn the Thomas-Kilmann Conflict Resolution Model and practice selecting and applying appropriate conflict management strategies. Discover tools for developing and contributing to a more positive work culture. Objectives:

• define conflict and understand possible causes
• learn two conflict resolution models
• practice using conflict resolution models and communication techniques
• learn how to apply these concepts in the work environment

• None

Start Date	Time	Openings	$105
No additional sessions planned this semester. Please check back soon.