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04290 Red Zone
Durham, NC 27710
Phone: (919) 684-3136 (opt#1)
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HR Home >> Benefits >> LIVE FOR LIFE >> Duke Fitness Club >> FAQ

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Duke Fitness Club: Frequently Asked Questions

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What fitness facilities are participating in the Duke Fitness Club?

Click here to view a map of Duke Fitness Club facilities. For tips on selecting a facility, click here.

Are membership rates the same for each facility?

No, membership rates vary between all of the facilities due to the types of programs/services offered and type of membership you choose.

Will payroll deduction be available for all of the facilities?

Yes, LIVE FOR LIFE will handle payroll deductions for all facilities. Individual, couple, and family memberships will be deducted from the employee's paycheck.  The payroll authorization form will be included in your Exercising Your Options enrollment kit.  When you receive your paycheck, the deduction will be noted as LIVE FOR LIFE.  If you are paid on a biweekly schedule, the membership fee will be divided into two payments per month.  If you are paid monthly, the membership fee will be taken out in its entirety in your monthly paycheck.  Depending on your enrollment date, you may need to pay one or two months up-front before payroll deduction can begin.

Once I join the Duke Fitness Club, can I exercise at any of the facilities in the network?

No, currently your membership is only with the specific gym you join. Some clubs are part of a network of fitness facilities that allow members to exercise at other locations for a minimal or no additional fee.  If you travel outside of North Carolina on business or vacation, be sure to ask your club if they have a national agreement with other facilities.

What about other fitness facilities in the area?

The Duke Fitness Club includes 11 local facilities (for a total of 27 Triangle locations).  LIVE FOR LIFE will continue to evaluate the program for possible expansion in other local areas and through other facilities.

Do I have to sign a contract for the Duke Fitness Club?

LIVE FOR LIFE requires a three-month commitment to join any of the facilities in the Duke Fitness Club.  After three months, you can cancel at any time. Please be aware the cancellation process takes at least 3-4 weeks due to payroll deadlines.

At what facilities can I lap swim?

Almost all of the facilities have swimming pools, but some are designed for lap swimming while some cater more to aqua aerobics. The pools designed for lap swimming are located at Wilson Recreation Center, Duke Health and Fitness Center, Triangle SportsPlex, Chapel Hill/Carrboro YMCA and the Millennium Sports Club Chatham County location. For a quick comparison of each gym's options, click here.

 

Eligibility & Enrollment

Who is eligible to enroll in the Duke Fitness Club?

Those eligible are all Duke University and Health System faculty and staff, retirees and their spouses or same-sex partners, and dependents. Dependents are family members who are eligible for Duke benefits. For details about who qualifies as a dependent, click here.

You will need to present a Duke ID to enroll in the Duke Fitness Club, and also during your first visit to a Duke Fitness Club facility to enable them to activate your membership.

How is eligibility determined for family membership?

If you can claim someone as a dependent (as defined by Duke's health benefits), then he/she qualifies as a family member for the purposes of membership in the Duke Fitness Club. For more information, click here.

Are Durham Regional Hospital and Duke Raleigh Hospital employees eligible for the Duke Fitness Club?

Yes, all Duke employees, retirees, and their families are eligible to participate in the Duke Fitness Club. You will need to present a Duke ID to enroll through LIVE FOR LIFE and when you go to the facility for the first the facility will activate your membership.

If I join after the first of the month, will my membership be prorated?

Memberships are not prorated, but you have the option to wait until the first of the month to start your membership.

If I am currently a paying commercial member of a facility, but wish to change my membership to be through LIVE FOR LIFE, may I?

The answer varies depending on the facility. Overall, in the event that you are already a member of a facility affiliated with the Duke Fitness Club, you are obligated to fulfill the length and terms of the contract you joined under. Once those obligations have been fulfilled, you may then join through LIVE FOR LIFE at the discounted rate. However, you may want to contact a membership representative at your respective club to get their policy on this issue.

Can I join more than one facility?

Yes, you may join as many facilities as you like.  LIVE FOR LIFE will combine your membership fees into one deduction.

Can my spouse and I join different facilities?

Yes, you and your spouse may join different facilities. LIVE FOR LIFE will combine membership fees through payroll deduction.

 

Cancellation & Making Changes

How do I cancel my membership with the Duke Fitness Club?

You will need to complete a cancellation form and return it to LIVE FOR LIFE.  Please be aware that payroll deductions may not cease for at least four more weeks due to the payroll schedule.

What if my information changes?

If you have a change in status, please inform LIVE FOR LIFE to avoid disruptions in your membership. Use the change of information form to make updates of:

  • Name
  • Address
  • Phone Number
  • Email
  • Social Security Number
  • Faculty/Staff
  • Club Membership
  • Membership Type
  • Pay Status

 

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