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(919) 684-5600

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HR Home >> Benefits >> Reimbursement Accounts >> Contact Information

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REIMBURSEMENT ACCOUNTS

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**IMPORTANT NOTE**

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Beginning in 2007, Duke Unique IDs will replace Social Security numbers (SSN) as your identifier with WageWorks, the program manager for Duke's reimbursement accounts. This change is part of an ongoing effort to enhance information security. Currently, WageWorks' web site and telephone system cannot be modified to ask for an identifier other than SSN. Therefore, if asked or prompted to provide the last 4 digits of your SSN, provide the last 4 digits of your Duke Unique ID. If you provide your SSN, your account will not be recognized. If you do not know or are unsure of your Duke Unique ID, you can look it up here.

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Contact Information

2007 Reimbursement Accounts*

For eligible expenses incurred in the 2007 plan year (January 1, 2007 - December 31, 2007) contact:

WageWorks
Phone: 877-924-3967
Fax: 877-353-9236
Mailing Address:
       Claims Administrator
       PO Box 14053
       Lexington, KY 40512

Completed claim forms and supporting documentation must be postmarked or faxed to WageWorks by April 15, 2008.

* Be sure to provide your Duke Unique ID if asked or prompted to provide your Social Security number.


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2006 Reimbursement Accounts**

For eligible expenses incurred in the 2006 plan year (January 1, 2006 - December 31,2006), contact:

WageWorks - Mequon Office
Phone: 866-267-1137
Fax: 877-217-9575
Mailing Address:
       PO Box 991
       Mequon, WI 53092-0991

Completed claim forms and supporting documentation must be postmarked or faxed to WageWorks by April 15, 2007.

** For 2006 claims, please use your Social Security Number when asked or prompted. The use of Duke Unique IDs in place of of Social Security Numbers begins with 2007 claims.

 

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