Ask HR
Ask HR is a web site that highlights some of the most frequently asked
questions that Duke employees have.
Most Frequently Asked Questions
How do I know if a job at Duke is still open?
Any position that appears on the
Job Postings Web Site
is still open.
How can I tell if my resume is still active in the Duke system?
Resumes remain active in the Duke resume database for three months after
submission. To reactivate your
resume, log on to
your online resume and press the "Submit Resume" button again. You will receive
a confirmation screen that relays the message: "Thank you for using Duke
University's Applicant Website." Please follow this procedure every three months
to ensure that your resume remains active in the system. If you have any
questions about the status of your resume, please call the HR Information Center
at 919-684-5600.
How do I change my mailing address?
You can change your mailing address by logging in to the Duke@Work self service
web site.
How do I add/remove my spouse or children to my health care coverage?
If you experience a qualifying life event - such as a marriage, divorce, or the birth of a child - you may make changes to your health care, dental,
vision, and reimbursement account options within 30 days of the event. Any change you make must be consistent with your qualifying event. For example, if you marry you may add your new spouse to your Health Care Plan, but you may not enroll in the Dental Plan if you had not been previously participating. For more information, please see our
Life Events section. • More Benefits FAQs
I have enrolled in a health/dental plan, but I haven't received the insurance cards yet. What should I do?
Please contact your health/dental vendor directly to request a new card. Make sure to double-check your listed address with your vendor when you call. For a list of vendor telephone numbers, please see our
Contact Information. • More Benefits FAQs
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